What is Family Center?

The facility your loved one is residing may provide you with access to Family Center. Family Center is a portal by GreyMAR to help connect resident families to the facility their loved one resides. You are able to connect with the facility and perform functions to make things smooth for your experience. You can schedule visits to the facility, sign paperwork electronically and upload documents to the system.

Log In

To log into Family Center please visit the link provided by the facility (https://familycenter.io). You will enter in your mobile number you provided to the facility. Once entered, the system will text you a one-time passcode. Once entered, you can now access Family Center.

Im not receiving a code?

If you don't receive a code, the following situations may be occurring:

  • You are not setup to access Family Center for the facility. You may need to contact them.
  • You're not listed a family contact in the facility. You may need to request to be added as a contact, such as Emergency Contact, Responsible Party, or other.
  • You've previously unsubscribed from text messages from the facility. To check this, simply reply with the word START to any previous text messages you've received from the facility through mass messaging.

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